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Dynatrace

Dynatrace offers IT solutions for application performance monitoring (APM) and, more broadly, for monitoring the entire IT envirinment (infrastructure,m network), with respect to the availability and performance – Digital Performance Monitoring (DPM).

Dynatrace is a complete, advanced Observability platform dedicated to collecting and analyzing signals from the entire organization. Dynatrace enhances observability through contextual information, AI and automation. It eliminates blind spots, resolves issues quickly, and provides excellent customer service, including:

  • Infrastructure monitoring,
  • Monitoring of applications and microservices,
  • Monitoring the feelings and behavior of users,
  • Security analysis,
  • Business analytics,
  • Automation of activities.

One platform simplifies, accelerates and improves IT management, contributing to the improvement of services provided to end customers.

For its operation, Dynatrace uses five key technologies:

  • OneAgent – a “digital agent” that, after being injected into the company’s IT environment, independently acquires all parameters and metrics from the entire application development and production cycle. Without any configurations, adding additional plug-ins or the need for specialist technical knowledge.
  • PurePath – all transactions and customer paths are shown on one screen. Identification, collection and analysis of all traces left by users at the code level.
  • Smartscape – interactive, dynamic map showing the entire topology of the IT environment. Full insight into how all its components work together, in a clear, visualized form.
  • Davis AI/AIOps – AI-powered analytics engine capable of analyzing billions of dependencies and relations per second, autonomously providing answers to questions about how to improve individual processes before problems arise inside of them.
  • Hyperscale – unlimited scope of monitoring. Ability to auto-integrate, within the All-In-One platform, all components of IT environments, regardless of their size, number of applications or cloud platforms.

Dynatrace implementation provides:

  • Observability – the platform analyzes all dimensions of data provided by monitored systems (metrics, traces, logs). Collects, observes and examines the context of measurement data.
  • Learning and drawing conclusions – Dynatrace analyzes the normal behavior of a given system: learns it and reacts to deviations from the expected state, i.e. to anomalies. All signals collected by the Observability platform, i.e. metrics, logs and traces as well as information about accompanying events, are analyzed in order to find the source of the problem.
  • Automation – the Dynatrace platform has been designed to automate tasks related to the monitoring and analysis of collected data, including Code Automation, Cloud Automation, Security Automation, Business Automation.
  • Transformation – on the basis of automation, we can provide full support not only for DevOps, but even to the level of BizDevSecOps. Dynatrace enables the creation of a common language, providing consistent information on the operation of IT systems and the impact of the system on the organization’s operations. Thanks to the business perspective, IT Ops, Dev and Sec allows you to share and co-analyze detected problems or plan optimizations together.
  • Protection and security – the effect of the implementation is protection against problems and cyberattacks. Automatic integration with vulnerability databases does not require additional configuration allows for continuous analysis of the used libraries in terms of the presence of vulnerabilities in them. Thanks to the integrated model, it shows the actual level of risk – by analyzing whether elements with vulnerabilities are available from the public network and are easy to attack, and whether they have direct access to databases that can be attacked.

SRE – Dynatrace has built-in support for service reliability methodology. The concept of Site Reliability Engineering (SRE) appeared at Google in 2003. SRE strives to automate system management maintenance and troubleshooting tasks through the use of appropriate software.

A key task of the SRE team is to determine system performance and systematically work to improve it. The basis of the work of Site Reliability engineers is to surround any system with measurable indicators that may vary, depending on the project, application or line of business. However, the SR team should not be interested in technical indicators (such as processor performance), but the so-called Service Level Indicators (i.e. SLI), i.e. indicators at the service level (business indicators). The system will serve users better not when the processor itself is less loaded, but when it is able to handle more queries without compromising quality. Together with representatives of the business side, SRE engineers set Service Level Objectives (SLO), i.e. service level objectives and acceptable reliability indicators. Based on the collected signals, Dynatrace allows you for:

  • quick definition of coefficients necessary to assess system reliability – SLI,
  • quick definition of goals for selected ratios – S:LO,
  • analysis of the burnout rate for defined SLOs, which proactively indicates the potential to meet commitments in the settlement period.

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